AN INTERVIEW WITH DEPUTY GENERAL MANAGER (HR & Admin), WEST BENGAL STATE ELECTRICITY DISTRIBUTION COMPANY LIMITED
1. How do you describe yourself?
An accidental HR who predominantly prefers to play employee advocacy role with enterprise first approach. Majority of us, while opting a path for profession, are not much sure of their choice. I was no exception. During my +2 level I had a strong liking for life science and then shifted to pure science during my pass course and opted for Chemistry as my honours course in my UG level. All of a sudden I thought about doing an MBA and while opting specialization I preferred dual specialization. I did my internships in Tata Steel and came to know about progressive labour practices of that organization even before it was promulgated as law of the nation. I chose HR and kept on serving the employees, internal customers of the organization throughout the ages.
2. You moved from HR to CRM. Does your HR experience help you achieve the desired success in your CRM career?
A customer is a human in the first place. Temperament wise all customers are different just like the human being. Important is to integrate the HR practices with the expectations of customers. The role of any business enterprise depends on how first it can capture customer expectations and develop a successful model to deliver those models economically. As I said that I had dual specializations in my MBA and the portions of text covering consumer behaviour was always attractive to me. The formal education of marketing and skilling on IT helped me to adopt a career move from HR to CRM with ease. Nevertheless, HR continues to possess the most significant role in my deliberations with the customers. I see my CRM role as an opportunity to explore my learnings of marketing during my PG level.
Mr. Maxi F Fernandes is a distinguished and highly accomplished HR leader with over 33 years of exceptional experience. He currently serves as the Vice President HR at Arjas Steel Private Limited. Under his strategic leadership, the company has experienced remarkable growth and has immensely benefited from his visionary guidance. Mr. Fernandes possesses an unparalleled ability to handle talent, generating substantial value and profit for the organization. His expertise lies in optimizing business operations and driving continual improvement, showcasing his strategic thinking and unwavering commitment to delivering exceptional results.
With a Fellowship in HRM Strategy & Organizational Development, a Post Graduate Diploma in Human Resource & Industrial Relations, Masters in Commerce, and certification as an Executive Coach, Mr. Fernandes has consistently demonstrated his expertise by formulating and implementing highly effective HR policies, systems, and practices. His strategic acumen has played a pivotal role in negotiating and successfully signing ten long-term Union Settlements and various other benefit agreements with the Union, all achieved without any loss of working days. His leadership prowess was instrumental in the seamless transition of Nexteer Automotive from Delphi Automotive, setting up the Nexteer India software centre streamlined HR operations.
Mr. S. Mohanraj is an astute People Management Professional with 27+ years of comprehensive & hands on Human Resources experience with proven track record of achieving Business results through effective management of People processes like Talent Acquisition, Talent Management, Performance Management, Organization capability building, Employee Relations, Talent Engagement, Learning and Development, Innovative HR Practices, Change Management, Organization development, statutory & Administration. He engaged in Industrial relations environment engaging Unionized workmen – successfully signed 6 settlements & introduced automation in the process.
Prashanth G B is an experienced and thorough Human Resources Professional. Prashanth is the Group Chief Human Resources Officer (CHRO), heading the Human Resources & Administration Function at FSB Group. He overseas and contributes in the areas of People Processes & Strategy; supporting them implementing to meet operational priorities aligned with the overall organizational goals and objectives.
Prashanth has over 26 years of experience and has led HR function in Indian and Multinational organizations like Kirloskar Ferrous, Arvind Brands, GO GO International. Prior to associating with First Steps Group, Prashanth was Director – Human Resources at The Akshaya Patra Foundation. During his tenure as a HR Professional, he has led the transformation of HR into a strategic partner, facilitated organization-wide transformation and capability development, and was instrumental in building a strong talent pool through a series of leadership development initiatives.
Chhavi currently works as Vice President & Zonal Head-Human Resources at TATA AIG. She is an HR professional with 10+ years of experience in various roles of HR. She has been into HR Business Partnering for a large part of her career. Her expertise lies in Talent Management, Performance Management, and Learning and Development. She holds a PGDM from IIM-Kozhikode and is a graduate of Delhi College of Engineering (which is now Delhi Technological University). She is married and is blessed with a baby boy who is 11 months old. She loves reading non-fiction and cooking. She also likes playing Badminton.
Seema is a strategic Human Resources professional working as Vice President and Chief People Officer for Mahindra Agri, Defense, and Aero sectors. Also, she is serving on the Board of Directors at Mahindra.
She has over 3 decades of rich experience in people function and held leadership positions in many organizations like AT & T, Sony, Canon ZTE, and Carlsberg.
Divya Srivastava is a member of GE Healthcare South Asia's senior leadership team and brings with her 15 years of rich and diverse HR experience and has been with GE for 11 years spanning roles across businesses and geographies including organization design, talent management, business partnership, total rewards, M&As, divestitures and change transformation.
She is an alumnus of 2 global leadership programs at GE – the HR Leadership Program (2011-2013) and the Accelerated Leadership Program (2016-2020). With international experiences in the US and multiple global roles at GE, she has a track record of success by delivering results and impact across diverse roles of scale, scope, and complexity. She became the youngest and first diverse CHRO of GE Healthcare South Asia.
Jacob is an accomplished Human Resources and Industrial Relations professional working as Vice-President -People Experience at SKF India Ltd.
He has over 3 decades of diverse experience spanning across sectors like engineering, textiles, power, and infrastructure at various organizations including ABB India, KEC International, Kirloskar Oil Engines, and Heavy Engineering Corporation.
Mr. P. Narayana, is a strong HR & IR leader having more than 34 years of rich experience in manufacturing sectors, managing HR, IR, EHS & Community development activities with key focus on topline profitability and optimal utilization of resources and hand on experience in implementation of HR policies and systems. He is currently working as Executive Vice President – HR & Gen.Admn. in Kirloskar Ferrous Industries Limited, Koppal. Prior to joining Kirloskar Group, he worked with Bellary Steels & Alloys Limited, Kirloskar Ferrous Industries Limited, Grasim Industries Limited and JSW Steels Limited in various capacities of HR, IR and Community Development.
Mr. Narayana is a Commerce Graduate and PG Diploma in Human Resource Management, IR and Law Graduate.
AN INTERVIEW WITH VICE PRESIDENT – HR, ADITYA BIRLA FASHION AND RETAIL LIMITED - MADURA CLOTHING, BENGALURU
Kalpana B.G. is the Head of HR for Madura Clothing, the manufacturing arm of Aditya Birla Fashion and Retail Limited (ABFRL).
Kalpana has been working as HR Professional for three decades in several companies in Karnataka. She has rich experience of over 33 years in the garment industry, including K. Mohan Exports and Gokaldas Images. Also, worked in Digital Equipment India Ltd. She has been associated with ABFRL for the last eight years.
She holds a Master’s Degree in Industrial Psychology, Post Graduate Diploma in Personnel Management and Industrial Relations, Graduation in Journalism, Literature & Psychology.
Mr. Deepanjan Dey is a seasoned professional with 26 years of experience in Human Resource, Industrial Relations and HR Legal. He has worked in leadership role in various capacities such as Plant HR Head, Group IR Head and HR Legal Head across sectors – Print Media, Petrochemicals, FMCG, Refractory, Steel and Cement. Presently he is the Sr. General Manager- HR with Dalmia Cement(Bharat) Ltd and is based at Rajganjpur, Odisha. Few of the reputed companies he worked before are Haldia Petrochemical Ltd., Bata India Limited, Tata Metallics Ltd., Tata Steel BSL Ltd and Eveready Industries India Ltd. Before joining corporate/industries Mr. Dey was an Advocate and was mainly practicing in Labour Tribunal and High Court at Kolkata.
Aparna is a professional with 30+ years experience in corporates and as an entrepreneur. She started her career in Bharat Electronics, then moved on to SKF Bearings, Encore Software, Strides and 3M India. She now runs her own consultancy, focused on supporting women professionals. Aparna is an author, leadership / executive coach, leads workshops and conducts research and projects to support women entrepreneurs.
Aparna can be reached at email@example.com.
Moideen Ibrahim is a seasoned HR professional with experience spanning over two decades in various roles in Human Resources, Industrial Relations and Organization Development. He has been associated with diverse Sectors like Machine Tools, Textiles & Apparels, Construction and Education.
A Science Graduate and an alumnus of School of Social Work, Roshni Nilaya with a Masters degree in Human Resource Management and Industrial Relations, he also holds a Diploma in Business Management.
Previously has been associated with HMT Machine Tools Ltd., HMT Ltd., Bearys Group, Shahi Exports Pvt. Ltd. and Gokaldas Images.
Dr. Debabrata Dash is currently working as Group Vice President (HR & ADMN) of MSPL Group, a diversified Business Conglomerate. He has about 26 years of Professional Experience in Human Resource Management.
Has successfully and efficiently served many major private & public sector companies i.e. BILT (the Thapar Group), NALCO, ITC Ltd, JSL Ltd., Tata Motors & Tata Steel.
He is an Electrical Engineer (B.Tech) From CET, Bhubaneswar with PGDM from XIM BBSR and Ph.D. from Utkal University. He has been a rank holder throughout his academics. He is a Certified Competency Mapper, NLP Practitioner, Life Coach & Career Counsellor having a passion to mentor the students and Budding Managers. Many of his research articles are published in various journals of repute.
Nagabhushana K, is a Senior HR/IR leader with about 26 years of experience in the field of HR, Legal and Industrial Relations. Presently he heads IR in SEG Automotive India Private Limited., (formerly known as BOSCH Limited) at Naganathapura, Bangalore. He led HR & IR in Wipro Infrastructure Engineering, ISKCON (Akshaya Patra Project), Fosroc India Chemicals and Kirloskar Batteries Limited.
Nagabhushana K, holds Masters in Social work from Bangalore University. He has contributed substantially in the areas of HR, IR, Social development, Art and Culture. He also directed four social impactful short movies namely – Bare Truth, Dhaana, Emergency Exit, Domestic Enquiry and he was recognized and awarded for the same.
Vishwanathan Babu is a dynamic Senior HR Leader & Alumni of IIM Bangalore, credited with building & leading multiple award winning best-in-class HR initiatives in the areas of cultural transformations, organization change and employee development across sales, R&D & supply chain business.
He is a Career expertise in designing, creating & launching and leading innovative programs to enhance corporate culture, improve employee performance and support change. A pivotal contributor to business, with a flair for problem solving, strategic decision making, strong communication, mentoring & integrating diverse teams around a common vision.
Mr. Jagannathan V, Senior Director of Human Resources at Biocon Limited, Mr. Jagannathan likes to be known as a Dynamic Transformational Leader. He is responsible for over 2500 people across three States - Karnataka, Andhra Pradesh, and Telangana. Mr. Jagannathan has legecy of commercializing two firms from the greenfield phase, with his expertise in business operations and effective Human resources management. Based on his more than 22 years of perceptive experience in HR, IR, and administration, he believes that one can create a measurable impact on business by influencing, collaborating, and orchestrating networks to create effective people strategies. Mr. Jagannathan has also been recognized as one of the top 70 “Young HR Leader 2020” by the Great Manager Institute.
Naga Siddharth is an HR leader, Coach and Author. In his career, He has helped scale, build and accelerate organizations in the domains of aviation, information technology (services, product, cloud, support), healthcare, startups, retail and real estate.
Naga Siddharth is a credentialled Executive Coach (PCC, MGSCC), a member of the International Association of Facilitators and an author of psychometric tools. He has used design thinking for HR initiatives helping drive measurable business outcomes such as sales.
1. One thing that makes you passionate about HR...
Nataraj: It is dynamic from the time in memory. Human responses are difficult to predict. The same scenario will have different responses from different people at different times. This zillion unpredictability is the beauty of managing human resources.
Ravi: HR helps to bring out the best in human beings and turn, helps to contribute to the society with better-cultured people.
Santosh: Really, I wasn't keen on making HR my profession. It's my luck, I'm in HR today. HR is a profession, which is people-centered and development-focused. In the process of developing people, HR contributes good citizens to society. Employee development means, a good employee, good son/daughter, good partner, good friend, good human being, etc.
2. What is more important, Experience or Attitude?
Nataraj: Both are important. However, proven experienced candidates are expected to deliver exceptional results. In most leadership positions, qualitative experience is necessary.
Ravi: Obviously, attitude. The right attitude can help you get the right experience. In the selection process, I give first priority to attitude and next to experience.
H. Balakrishna is a senior HR Leader with about 33 years of meritorious experience in the field of HR, IR, Legal & Administrative in various Indian and MNC companies.
Presently, Balakrishna heading HR & IR Academy as CEO and providing HR & IR services for industries and training the HR Professionals on various aspects of HR, IR, Legal & Administration. He was formerly heading Human Resources Department at Wipro Infrastructure Engineering. Previously associated with KDDL Limited, Saint-Gobain Abrasives, ICL Sugars Limited, and Ralectronics Limited.
Mr. Ajay M.S is a senior HR Leader with over two decades of experience in all gamut of HR functions with wide exposure to industries like Chemical, Automobile, and Engineering, both in large Indian and Multi-National companies.
Ajay is a Postgraduate (MSW) in Human Resources and Industrial Relations from Karnataka University and Diploma in Training & Development from ISTD, New Delhi. Obtained Certification of Coaching from Erickson International and is a Certified Assessor for leadership assessments.
Ms. Pooja Prabhakar as CEO & Managing Partner, develops and drives the vision and strategy at BCP Associates and is a dynamic innovative leader and legal influencer – with a career spanning 2 diversely different countries and fields over 2 decades in the US and India. Pooja Prabhakar is a highly competent Risk Management specialist and is the recipient of the LexFalcon Legal Award 2021 & 2022 which befittingly recognises her accomplishments as an influencer and pathbreaker in the legal and tech fields. After she moved back from the US, where she held leadership positions at Fortune 50 companies, she took over the reins of BCP Associates where she envisioned and successfully rolled out enterprise programs in Legal Audit & Advisory, POSH & People Strategy across several large companies in India including the creation of innovative Legal Technology that has widespread use in the industry today. While in the US, Pooja was part of the core team that implemented the first Sarbanes-Oxley audit and compliance program and led several initiatives including enterprise e-Discovery, nation-wide launches of health insurance products and was a member of the Emerging Leadership program at CIGNA Healthcare.
Shri. Govindaraju NS. comes with more than two decades of industry experience in Human Resource Management & Labour Law Compliance. He is currently working as GM – HR, IR, Legal & EHS for a German Subsidiary M/s.Kern Liebers (India) Pvt. Ltd. Govind is closely associated with professional bodies and industry associations like CII, FKCCI & KASSIA and is the current President of Tumakuru HR Forum and immediate past President of the Greater Nelamangala Industries Association in the Bengaluru Area. Govind holds a Postgraduate degree in Social Work with a Human Resource Management Specialisation from Bangalore University and a Master of Business Administration (MBA) from Mysore University. He also holds a degree in Bachelor of Law (LLB) from Bangalore University.
Shri. Prashanth B.K. is a young, dynamic, and charismatic practicing Advocate in the High Court, Labour Courts, Industrial Tribunals, Commercial Courts, City Civil/Sessions Courts, and NCLT. He is heading the law firm CCI in Bengaluru.
Advocate Prashanth holds a Postgraduate Diploma in Personnel Management and IR from Bharatiya Vidya Bhavan, MSW from School of Social Work, Roshni Nilaya, Mangalore, and LLB from SDM Law College, Mangalore.
Prashanth started his career as an HR Professional at Bharath Electronics, Bengaluru, and later worked at various prestigious MNC and Indian companies for over 8 years. During this period of his HR career, his contributions in establishing HR practices, labour law compliances, working with unions, and culture-building were significant and remarkable. His value addition to companies made him to reach the top position in HR at a young age itself.
Mr. Dinesh A.U. is an agile HR & IR Leader with over three decades of experience, working with Federal Moghul, Dynamitic Technologies, Shell Renewables, Centum Electronics, and Rittal India Private Limited.
Dinesh is a postgraduate (MSW) in Human Resources and Industrial Relations from the School of Social Work, Roshni Nilaya, Mangalore. He is presently working as Director – HR & Admin at Rittal India Private Limited, a German MNC based in Bengaluru. He is Honorary Secretary of the National Institute of Personnel Management (NIPM), Karnataka Chapter since 2018.
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