Welcome!

Are you a supervisor or manager looking to enhance your ability to tackle workplace challenges effectively? Join our interactive one-day training session on Problem-Solving and Critical Thinking, designed to equip you with structured approaches to problem-solving and sharpen your decision-making skills.
This program is tailored for professionals who want to develop a proactive and analytical mindset, enabling them to handle real-world business challenges with confidence.
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Why Should You Attend?

By enrolling in this training, you will:
  • Learn practical frameworks for problem-solving and decision-making.
  • Develop logical reasoning and strategic thinking skills.
  • Enhance creativity and adaptability in workplace problem-solving.
  • Gain confidence in managing complex situations effectively.
  • Interact with peers in an engaging, hands-on learning environment.

Program Structure

1. Understanding Problem-Solving & Critical Thinking
  • Importance of problem-solving in leadership.
  • Difference between critical thinking and ordinary thinking.
  • Activity: Real-life problem-solving scenarios.
2. Problem-Solving Frameworks & Techniques
  • The 5-Step Problem-Solving Model: Define, Analyze, Generate Solutions, Implement, Evaluate.
  • Root cause analysis (5 Whys, Fishbone Diagram).
  • Case Study: Applying problem-solving frameworks to workplace issues.
3. Enhancing Decision-Making Skills
  • Characteristics of a critical thinker.
  • Logical reasoning & avoiding cognitive biases.
  • Activity: "What’s Wrong with This Decision?" (Analyzing flawed reasoning in case studies).
4. Making Decisions Under Pressure
  • Decision-making models (Rational, Intuitive, VUCA-based decision-making).
  • Managing risks and uncertainty.
  • Role-Playing Exercise: Handling crisis situations in the workplace.
5. Action Planning & Implementation
  • Creating a personal action plan for problem-solving at work.
  • Identifying areas of improvement in current decision-making approaches.

Key Takeaways

  • Problem-Solving Frameworks Cheat Sheet.
  • Decision-Making Toolkit.
  • List of Logical Fallacies and How to Avoid Them.
  • Recommended Reading & Podcasts.

Who Should Attend?

  • Supervisors and team leaders looking to strengthen their problem-solving abilities.
  • Mid-level managers aiming to improve decision-making and strategic thinking.
  • Professionals who want to foster innovation and adaptability in their teams.

Training Methodology

  • Interactive Lectures – Concept explanations with real-world examples.
  • Case Studies & Simulations – Hands-on experience in problem-solving.
  • Group Activities & Discussions – Collaborative learning and brainstorming.
  • Role-Playing & Exercises – Practical application of techniques.

Venue

RG Royal Hotel
19, Behind Ravindu Toyota, Near ISKCON Temple, 
Yeshwanthpur Industrial Suburb, Mahalakshmi Layout, Bengaluru-560086

Date

19th April, 2025, Saturday

TIMINGS

9.30 am - 05.30 pm

Fee: Rs. 3500+18% GST per participant.

M&HR Solutions Private Limited Bank Details

Account Number: 369505000632
Account Type: Current Account
IFSC Code:  ICIC0003695
MICR Code: 560229107
ICICI Bank
No. 888, 80 Feet Road, Papareddypalya,
​Nagarbhavi 2nd Stage, Bangalore -560072 

Resource Person

Capt Manas Baisya (Veteran)
Senior HR Leader & Executive Consultant
Capt Manas Baisya is a seasoned HR professional with over 20 years of leadership experience across India and internationally, including a distinguished tenure at Walmart. Known for his strategic insights and global perspective, he combines the discipline and leadership principles from his background in the Indian Army with a dynamic HR career, further enhanced by an MBA.
Manas delivers measurable outcomes across diverse sectors and geographies, adapting seamlessly to varying cultures and business environments. His expertise spans leadership development, change management, and executive career coaching. He has designed and led high-impact training programs for senior leaders, managers, and C-suite executives, focusing on critical areas such as communication, strategic decision-making, and organizational transformation.
Manas' approach integrates a deep understanding of human behavior and organizational dynamics, enabling him to help executives and organizations unlock their full potential. Whether facilitating leadership developmentor leading change management initiatives, his ability to deliver customized, impactful results has made him a trusted partner for global leaders and organizations striving for long-term success.

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